Programme Settings
This page explains every setting on your programme — what it controls, what the defaults are, and what happens when you change it.
Creating a programme
A workspace runs one active programme at a time (test and live environments each have their own slot). When you create a programme you configure:
| Setting | What it controls |
|---|---|
| Name | The programme name partners see on the application page and in the partner portal |
| Currency | The currency for all commissions and payouts in this programme |
| Commission type | Percentage (a share of each sale) or Flat amount (a fixed sum per conversion) |
| Commission rate / amount | The percentage (up to 100%) or the fixed amount per conversion |
| Commission basis | Gross (the full amount the customer paid) or Net (after the Stripe processing fee is deducted). Applies to percentage commissions only — flat amounts are unaffected |
| Attribution window | How long a click remains eligible for attribution, from 1 to 365 days |
| Approval mode | Whether partner applications are approved automatically or reviewed by you |
All monetary values are stored in minor currency units (cents).
Approval mode
Approval mode governs partner applications, not commissions:
- Auto — a partner who applies is approved immediately and gets access to referral links straight away.
- Manual — applications arrive as
pending; you review each one and approve or reject it from the Partners page.
Approved partners can be suspended later — they keep their historical data, but their links and promo codes stop generating new attributions until you reinstate them.
Recurring commissions
If a referred customer has a subscription, the partner earns a commission on every renewal — for as long as the subscription stays active and the partner is approved.
You can cap this with recurring duration: a value of N months stops new recurring commissions N months after the customer's first conversion (the boundary month is inclusive). Leave it empty for recurring commissions that never expire.
Hold period and early approval
Every new commission starts as pending and stays pending for the programme's hold period (default 30 days). The hold gives refunds time to surface before money is owed. When the hold elapses, the commission approves automatically — unless it has been flagged for review (for example by a chargeback), in which case it waits for you.
While the hold is active:
- You can reject the commission at any time.
- You can approve it early only through an explicit override — a separate action that asks for a mandatory reason and a confirmation, and records who overrode, when, and why. Use it for trusted partners or sales with near-zero refund risk; it bypasses the refund safety window, so an early-approved commission can leave you out of pocket if the customer later refunds.
Minimum payout threshold
The minimum payout threshold (default 2,000 minor units, e.g. €20.00) keeps small balances accumulating instead of triggering tiny payouts. Partners whose unpaid approved commissions are below the threshold are excluded from payout reports until they cross it.
Changing the threshold applies to the next payout calculation — it is never retroactive. See Payouts for how the threshold plays into the payout flow.
Programme statuses
| Status | What it means |
|---|---|
| Active | The programme accepts applications, tracks clicks, and creates commissions |
| Inactive | The programme is paused; you can reactivate it at any time |
| Archived | The programme is closed. Partners receive a "Programme Closed" notice — after a short restore window (see below) |
Archiving and the restore window
Archiving a programme does not notify partners immediately. The "Programme Closed" notice is held back for a restore window (30 minutes by default), during which you can restore the programme silently — partners never learn it was archived. After the window expires, the notice goes out and the programme is terminally archived.
Two things archiving does not do: it does not stop click tracking, and it does not freeze existing commissions — only the partner-facing closure notice is involved.
Because a workspace has one programme slot per environment, you cannot create a new programme while an archived one is still restorable, and you cannot restore a programme into a slot occupied by another.
Pinning programmes
If you work across several programmes (for example one in test mode and one live), you can pin programmes to the dashboard sidebar for quick navigation.