Earnings & Payouts
This page explains how commissions are calculated, what the numbers on your dashboard mean, and when you get paid.
Understanding your dashboard stats
Your dashboard shows five key numbers:
| Stat | What it means |
|---|---|
| Clicks | The total number of times someone clicked one of your referral links during the selected period |
| Conversions | The number of clicks that turned into actual paying customers |
| Earnings | The total amount you have earned in commissions during the selected period |
| Pending | The total amount you have earned that has not been paid out yet (commissions still on hold plus approved-but-unpaid ones) |
| EPC | Earnings per click — your average earnings for each click. Shown when all your earnings are in a single currency |
Each stat card also shows a comparison to the previous period (for example, this month vs. last month), so you can see if your numbers are going up or down.
How commissions are calculated
When someone clicks your referral link and later makes a purchase, you earn a commission. The exact amount depends on the programme's commission rules:
- Percentage-based — You earn a percentage of the sale. For example, if the commission rate is 20% and the customer pays 100 EUR, you earn 20 EUR.
- Flat amount — You earn a fixed amount per sale, regardless of the purchase price. For example, 10 EUR per conversion.
Some programmes calculate commissions on the gross amount (the full price the customer paid), while others use the net amount (the price after payment processing fees are deducted).
Recurring commissions
If the programme supports recurring commissions and the customer has a subscription, you earn a commission each time the customer's subscription renews. This means a single referral can keep earning you money month after month.
Hold period
Most programmes have a hold period before a commission is approved. This is a waiting period (for example, 30 days) that gives the merchant time to verify the sale is legitimate and that the customer does not request a refund.
During the hold period, your commission appears as pending. Once the hold period is over, the commission is automatically approved (or the merchant reviews it manually).
Commission statuses
| Status | What it means |
|---|---|
| Pending | The commission has been created but is still within the hold period |
| Flagged | The commission is under review (for example, a possible self-referral or a superseded attribution). It stays on hold until the merchant resolves it |
| Approved | The commission has been approved and is eligible for payout |
| Rejected | The commission was not approved. This can happen if the sale was fraudulent or the merchant decided the commission does not qualify |
| Refunded | The commission was reversed because the customer received a full refund |
| Paid | The commission has been included in a payout and the money has been sent |
Occasionally, a brand-new commission shows as Calculating on the Activity view and dashboard while its amount is still being computed (for example, a net-basis fee lookup). It resolves to Pending within moments.
When payouts happen
Payouts are processed by the merchant according to their payout schedule. Common schedules include monthly or bi-weekly. The exact timing depends on the programme you are part of.
Here is the typical flow:
- You earn a commission from a referral.
- The commission enters a hold period (e.g., 30 days).
- After the hold period, the commission is approved.
- On the next payout date, all approved commissions are bundled into a payout.
- The payout is sent to you.
You can see your payout history on the Payouts page in the portal. Each payout shows the total amount, the date, and a breakdown of which commissions were included.
Multiple currencies
If you earn commissions in different currencies (for example, from programmes in different countries), each currency is tracked separately. Your dashboard and payout history show amounts grouped by currency.
Refunds
If a customer you referred requests a refund, the commission for that sale may be reversed. The reversed commission will show up as refunded in your commission history with a note explaining the reason.
This is normal and protects the integrity of the programme. Only legitimate, lasting sales generate payouts.
Tips to maximise your earnings
- Focus on quality referrals. A smaller number of well-targeted referrals will earn you more than a large number of untargeted clicks.
- Promote products you genuinely use and recommend. Your audience can tell the difference, and genuine recommendations convert much better.
- Check your stats regularly. The dashboard helps you understand what is working. Invest more time in the channels that bring in the most conversions.
- Be patient with recurring commissions. If the programme offers recurring commissions, a single good referral can pay out for months or years.